If you think you know everything there is to know about Microsoft Exchange Server 2021, you are wrong. Just because you are the owner of a large corporation or a company with several employees does not mean you can run your business without having an Exchange Server expert managing it. A lot of small businesses do not have a dedicated IT department, but need some basic knowledge in order to properly administer Exchange Server. If you do not want to hire an Exchange Server specialist, then you will need to learn about some of the basic maintenance tasks that MSPs perform.
The most obvious role of a managed service provider is to provide help desk support for your customers. If your company has hundreds, or even thousands, of customers, you will find this role very useful. By having someone else take care of the technical support for your customers, you can be free to work on new projects or increase your marketing strategy. Many small businesses do not use their IT department to help out with customer support, which is why hiring a MSP is a great idea.
The second most important role of a Managed Service Provider is to take care of your physical infrastructure.
When you talk about Exchange Server and the other Microsoft products, you probably already know that it takes a lot of hard work to keep them running efficiently. There are different technologies that require different levels of attention to detail. Exchange Server specialists are trained to make sure that your servers are running correctly, and that nothing is physically broken. This may require having professionals come out on a regular basis, or having them come in and check over things from time to time.
A managed services provider also specializes in information technology. Since these providers deal with all types of data and work with a variety of customers, there are many things that they can do to help your business. Having a team of specialists that can handle all of your technology needs can save you a huge amount of money over time, and allows your business to stay on top of the competition.
One of the biggest differences between a managed and cloud services provider is pricing.
With managed services, you have a fixed monthly fee that pays for the services that you need. You are not paying any more than this every month, and if anything should go wrong, you don’t have to worry about being charged an additional fee by another company. With cloud providers, you don’t have to worry about anything, but the fees are much higher because you aren’t working with a single company. In some cases, you might have to pay extra for services that are normally free.
The third role that Managed Service Providers can take on for your business is training. Most companies are initially turned off by the idea of outsourcing their IT needs to a third party. However, managed service providers can actually provide the training necessary to get your employees up to speed on using the various software programs and networks that you are going to be using on a regular basis. They can also make sure that your staff members know how to use the new hardware that you are installing in their workstations. This can be crucial for ensuring that your office runs smoothly, and that you don’t experience any downtime due to missteps or hardware problems.
Perhaps the most valuable aspect of having a managed services provider on your side is that you will be able to expand your business with minimal effort. Cloud providers can act as intermediaries between you and the outside world. Your IT department is able to offer third party support for whatever type of software program you have that needs assistance. Because these providers are typically larger than your internal IT department, you will be able to request more assistance from them if needed. There are typically a number of different support groups available, allowing you to choose the ones that meet both your needs and budget.
The top benefit to outsourcing your IT needs to third party managed service providers is the price.
- For just a few dollars per month, you can get access to the tools and resources that your employees need to be up to date on.
- You will find that there is no comparison to the hundreds of dollars in annual contract expenses that you would end up spending if you hired and trained your own in-house IT staff.
- With managed services, you can save the money that you would otherwise spend on buying expensive software, hardware, and more for your company.