A managed service provider (MSP) is a business that arrangements IT service support for companies. They usually consist of software engineers, network experts and IT support technicians. An experienced Microsoft Exchange Server specialist can be easily hired by these companies since most of their clients usually prefer to get their services from specialists. This is because these experts have good knowledge about the functionality and design of the exchange server. If you are also looking for an experienced expert to support your business, consider getting in touch with this specialist through Microsoft.
Although it was quite a few years before the introduction of the cloud, most companies these days prefer to have an onsite technician support their servers. For companies that are still using the traditional onsite support, a managed support service is a good option. An experienced Microsoft Exchange Server specialist can easily set up a remote support application in your company’s website which allows the technician to access all your computer systems via remote access. There are many advantages in hiring an experienced msp such as:
One advantage of hiring a managed computer service provider is that they can provide remote assistance for a number of purposes. Remote assistance can help you troubleshoot errors and security vulnerabilities in your network. It also helps you test your email servers, manage the load of your websites and troubleshoot other problems that may arise. There are many Microsoft Exchange Server specialists available online so it may take some time before you find one who suits your needs.
Services From A Microsoft Exchange Server
Microsoft Exchange Server specialists provide remote assistance for a number of functions such as installing application servers, customizing Microsoft Exchange Server, configuring Microsoft Exchange Server, managing the permissions of mailboxes, configuring and monitoring the SSL certificates and performing database back ups. With a small businesses, it is also essential to have a managed service provider who will perform the deployment of the Microsoft Exchange Server and help you with technical documentation and updates. The entire infrastructure of the organization can be managed by the expert, including the installation of servers, customizing the user permissions of the Exchange Server, configuring the port forwarding and setting up the Microsoft Exchange routing policies. Remote assistance also includes reviewing your organization’s security policies to make sure that they are in accordance with the security standards set by the National Association of State Fire Marshals (NASS).
Another benefit of employing a managed service provider is that they can help you monitor and track the overall performance and efficiency of your business technology. They can monitor the performance and availability of the mail servers, the databases, the Microsoft Exchange Server, custom networks and the Microsoft SharePoint infrastructure. The experts can also help you upgrade or install any new hardware including custom-made PCs, laptops, tablet computers and web servers. This would help your business technology stay fresh and ensure minimal downtime for your clients and customers. This ensures that you can serve your clients and continue providing a fast and responsive customer experience.
As your business grows and more employees are added, the number of users also increases. If you currently have a small number of employees but soon reach a critical level, then it could turn out to be a very costly proposition to hire and manage the IT infrastructure. Hiring a managed service provider allows you to reduce costs in the long run as you take care of all the activities related to the IT infrastructure. You just pay for the services you use and in turn, you receive expert services from qualified and experienced professionals who specialize in the deployment and management of Microsoft Exchange Server, SharePoint, Active Directory and other Microsoft enterprise technologies.
Disadvantages of MSP’s
One of the biggest disadvantages of employing managed service providers is their cost. Since they outsource most of the tasks to professionals, the overall maintenance and support cost of your organization becomes much cheaper. However, since you do not have to maintain the hardware yourself, you cannot take care of some minor yet significant issues that often plague most businesses – such as your application service and support, network connectivity and security and so on.
While hiring and maintaining an in-house employee, the maintenance and support cost will still be included in the payroll expenses. Therefore, the business owner will only be required to pay for the services contractually agreed upon. However, the managed service provider will charge a maintenance and support fee separately. Also, it is essential that you check the details for the rates charged by the various service providers before finalizing your decision. Make sure that the charges are not too high or too low to warrant you to change your original decision.